Frequently asked questions
We require all vaccines to be updated as per NY State Laws. They are Rabies, Distemper Parvo (DA2PP), and Bordetella. If your dog is allergic to any vaccines or is a senior and directed by your vet to not receive specific vaccines you MUST request an exemption letter yearly from your veterinarian and bring it to us.
We understand that unexpected situations may occur, however we work with each dog individually so arriving late may push back other appointments for the day. If you are over 20 minutes late a late fee of $15 will be applied and if you are over 40 minutes late we may not be able to honor your appointment and may be forced to reschedule your appointment.
Puppies will go through a series of multiple shots before they will be completely vaccinated. Puppies under 4 months are required to have Bordetella and DA2PP vaccines, and puppies 4 months and above must also have a rabies vaccine. You can bring your puppy in as soon as they receive their first set of shots!
Dogs with an undercoat or a double coat such as Pomeranians, Huskies, Samoyeds, etc should never get shaved. These breeds will benefit the most from a de-shedding service to help remove the loose undercoat and a light trim and shapeup on the body. Shaving these breeds will cause the undercoat to suffocate the top coat as it grows, resulting in your dog’s fur becoming matted much easier, and it can also damage the way the hair grows, sometimes resulting in bald patches or texture changes.
We can try and brush out the knots & tangles as long as it does not cause your pup any pain. If we do spend extra time brushing out your dog’s coat we will apply extra brushing fees of $20+ depending on how much time it takes us to comb out the fur completely. However, if we cannot brush out the fur without causing pain it is recommended to shave your dog short as it is the safest option. The groomer will be spending time to carefully and safely shave off mats and a fee of $20-35+ will be applied to your total.
Sometimes during the middle of grooming, we may notice your pup’s coat has fleas. We will immediately notify you about the service and upgrade your shampoo to a flea and tick shampoo for an additional $10. Otherwise, your pup may have other issues such as dry/sensitive skin and we may offer to use a special medicated shampoo for an additional $5 or a mud bath treatment to hydrate the skin for an additional $10.
The length of time that de-shedding a dog lasts can vary depending on a few factors, including the breed of the dog, the length and thickness of their coat, and how frequently they are groomed. Generally speaking, de-shedding a dog involves removing loose fur from their coat to minimize shedding, and this can be achieved through techniques such as brushing, combing, or using special grooming tools.
In terms of how long the effects of deshedding last, it can range from a few days to several weeks or even months, depending on the individual dog and the methods used. For example, if you regularly brush your dog's coat with a de-shedding tool and keep up with grooming, you may be able to significantly reduce shedding and maintain this effect over a longer period of time. However, if you only de-shed your dog once in a while or use less effective methods, you may see shedding return more quickly.
It's also important to note that some breeds of dogs are naturally heavy shedders and may require more frequent deshedding than others. If you're unsure about how often to de-shed your dog or which techniques are best for their coat type, it's a good idea to consult with a professional groomer or veterinarian for guidance.
The frequency with which you should de-shed your dog will depend on several factors, including the breed of your dog, the length and thickness of their coat, and how much they tend to shed. Some breeds of dogs are naturally heavy shedders and may require more frequent deshedding, while others may shed less and require less frequent deshedding. As a general rule of thumb, it's recommended to de-shed your dog at least once a week, especially during heavy shedding seasons. However, for dogs with thicker or longer coats or for those who shed heavily year-round, more frequent deshedding may be necessary to keep shedding under control. It's important to use the right de-shedding tools and techniques for your dog's coat type to avoid damaging their coat or skin. A professional groomer or veterinarian can provide guidance on the best de-shedding techniques for your specific dog. Ultimately, the frequency with which you de-shed your dog will depend on their individual shedding tendencies and coat type, so it's a good idea to observe your dog's shedding patterns and adjust your de-shedding schedule accordingly.
